Privacy Policy of Donnatto Home Services

Effective Date: December, 1st 2025

Donnatto Home Services (“we,” “us,” or “our”), located at 1984 Tamarack Pass, Davenport, FL 33837, is committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your personal information.

This Privacy Policy describes how we collect, use, and secure your data when you visit our website, request an estimate, contact us, or use our exterior home services.

By using our website or submitting your information, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

Personally Identifiable Information (PII)

When you interact with our website or contact us, we may collect:

- Name

- Email address

- Phone number

- Property address

- Service details (gutter, paver, painting, soffit & fascia, pressure washing)

- Any information voluntarily shared in forms or communication

This may occur when you:

- Request a quote

- Submit a contact form

- Call, email, or text us

- Interact with our landing pages or service pages

Usage Data

We may collect non-personal, automated information to improve website performance, such as:

- Device type

- IP address

- Browser type

- Pages visited

- Time spent on site

- Click and interaction behavior

These insights help us enhance user experience and service quality.

2. How We Use Your Information

We use your information to:

- Provide and manage our gutter, paver, painting, soffit & fascia, and pressure washing services

- Respond to inquiries and deliver estimates

- Communicate scheduling updates and service reminders

- Improve our website, marketing, and customer experience

- Send promotional updates (only if you have opted in)

- Comply with legal and regulatory requirements

3. Consent for Communications (SMS, Email & Phone)

Opt-In Consent

By submitting your contact information through our website, landing pages, or forms, you consent to receive communication from Donnatto Home Services, including:

- SMS/text messages

- Emails

- Phone calls

- Appointment reminders

- Service updates

- Promotional offers (if opted in)

Opt-Out Instructions

You may stop communications at any time:

- SMS/Text: Reply “STOP”

- Email: Click the “Unsubscribe” link in our messages

- Phone or Email: Contact us at [email protected] or call (407) 467-7850

After opting out of SMS, you will receive a confirmation message.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers necessary for business operations, including:

- CRM and messaging platforms

- Scheduling and communication tools

- Payment processors (if applicable)

- Analytics services

These partners may only use your information to perform services on our behalf.

We may also disclose data:

- To comply with legal requests

- To protect our rights, safety, or property

5. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access or disclosure.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

- Access your personal information

- Request corrections or updates

- Request deletion of your information

- Withdraw consent for marketing

- Limit certain types of data usage

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website or communications may include links to third-party websites.
Donnatto Home Services is not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our services are intended for homeowners and businesses and are not directed to individuals under the age of 13.

We do not knowingly collect personal information from minors.
If such data is discovered, we will delete it immediately.

9. Compliance with Data Protection & Marketing Laws

- Donnatto Home Services complies with:

- U.S. data privacy laws

- CAN-SPAM Act

- TCPA guidelines for SMS communication

- A2P 10DLC requirements for text messaging transparency

- General best practices for data protection

These measures help ensure lawful and reliable communication with our customers.

10. Updates to This Policy

We may update this Privacy Policy as needed to reflect operational changes, legal requirements, or service updates.
Any changes will appear on this page with a revised Effective Date.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact:

Donnatto Home Services
📧 Email: [email protected]
📞 Phone: (407) 467-7850
🏠 Address: 1984 Tamarack Pass, Davenport, FL 33837