Terms & Conditions for Communications
Effective Date: December, 2025
These Terms & Conditions (“Terms”) govern your participation in and interaction with all forms of communication provided by Donnatto Home Services (“we,” “us,” or “our”).
By submitting your contact information or engaging with us through our website (www.donnattohomeservices.com) or any of our digital channels, you agree to these Terms. If you do not agree, please do not provide your contact information or use our services.
1. Consent to Receive Communications
By providing your contact information—including but not limited to your phone number, email address, property address, or other details—you expressly consent to receive communications from Donnatto Home Services.
These communications may include, but are not limited to:
- Responses to quote requests or service inquiries
- Scheduling updates and appointment confirmations
- Service reminders for gutters, pavers, painting, soffit & fascia, or pressure washing
- Follow-ups related to your home improvement project
- Promotional messages, seasonal offers, and service announcements
- Account or billing notifications (if applicable)
- Communications may be delivered via phone call, SMS/text message, or email.
2. Contact Frequency
The frequency of our communications will depend on your interaction with us.
If you submit a request or contact form, we may reach out by phone, SMS, or email as needed to provide information or complete your request.
If you opt in to receive updates or promotional messages, you may receive occasional offers, reminders, or newsletters.
You may opt out at any time as described below.
3. Charges and Fees
Standard messaging and data rates may apply according to your mobile service provider’s plan.
You are solely responsible for any such charges incurred when participating in our SMS or email communications.
4. Opt-Out Instructions
You may opt out of receiving communications at any time:
- SMS/Text Messages
Reply “STOP” or “UNSUBSCRIBE” to any message you receive from us.
You will receive a final confirmation message after opting out.
- Email Communications
Click the “Unsubscribe” link included at the bottom of any email.
- Phone or Direct Request
Contact us at (407) 467-7850 or email us at [email protected].
Your communication preferences will be updated promptly.
5. Help and Support
If you need assistance regarding our communications:
- Text “HELP” to any SMS you receive from us for automated instructions
or
- Contact us directly by phone at (407) 467-7850
- Email us at [email protected]
6. Privacy
Your participation in our communications is subject to our Privacy Policy.
We do not sell or share your personal information with third parties for their marketing purposes.
We may share limited information only with trusted service providers who support operations such as:
- CRM tools
- Messaging platforms
- Scheduling systems
- Website analytics
These providers may use your data only as necessary to support our communications.
7. Eligibility
You must be at least 18 years old to participate in our communications.
Our messaging services are intended for individuals located in the United States.
8. Mobile Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Our SMS communications are supported by major U.S. carriers but may not be compatible with all devices or networks.
9. Limitation of Liability
All communications are provided on an “as is” basis without warranties of any kind.
Donnatto Home Services is not liable for:
- Indirect, incidental, or consequential damages
- Service interruptions or delivery failures
- Issues caused by carriers, networks, or third-party platforms
- Your participation is at your own discretion and risk.
10. Modification of Terms
We may update or modify these Terms at any time.
All changes will be posted on this page with a revised Effective Date.
Your continued participation following updates constitutes acceptance of the new Terms.
11. Termination
We may suspend or terminate our communication services at any time without prior notice.
You may terminate your participation at any time by following the opt-out instructions above.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
13. Contact Information
If you have questions or concerns regarding these Terms, please contact:
Donnatto Home Services
📧 Email: [email protected]
📞 Phone: (407) 467-7850
🏠 Address: 1984 Tamarack Pass, Davenport, FL 33837
🌐 Website: www.donnattohomeservices.com
By providing your contact information or engaging with Donnatto Home Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions for Communications.
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